TrustMyPaper is another online writing service that is gaining more popularity every day. It claims to provide all clients with professional writing assistance from native English speakers. The prices of the service are higher than the average ones. They justify this by the fact that the quality of the papers is very high, and most students become their regular customers.
Prices: from $17
Support: 2hr+ for response
However, a lot of customers are not satisfied with the quality of the company’s writing assistance. Some people claim that the TrustMyPaper service always misses the deadline. Other clients say that the support service does not help them solve any problems, so it is superfluous. Nevertheless, the company grows up every day, and it covers all levels of education.
We decided to review the company ourselves. In this article, you will learn about the strengths and weaknesses of TrustMyPaper. We will discuss important criteria when choosing a writing company: website usability, quality of service, work support service. In addition to it, we will discuss the prices of the service and the quality of the papers you receive.
In addition to our review, you will see comments from other customers of the company. This way, you can understand whether the service is worth using.
Website design is not admirable. This is done in white and navy blue, which does not fit together much. However, the site design does not interfere with the search for the necessary information. As soon as you enter the site, you will see that the service offers a 17% discount for new customers. That is what bribed us to order paper there.
However, the way the website is designed leaves much to be desired. There is too much information on the homepage, so you may forget what you wanted to find. As for the speed of the service, it is not very fast. When surfing, there are slowdowns, and the service automatically reboots.
We were also alerted by insecure website protection. The service may stop at any time, so your data may be stolen. It is not only not convenient, but also dangerous.
As usual, we ordered a 2-page argumentative essay. This is the most popular assignment for college students. Moreover, it is practically the simplest, and even schoolchildren can cope with it. TrustMyPaper claims that its employees are native English speakers so that they can handle any task. Therefore, we did not doubt that we would receive the highest quality paper.
However, we were disappointed. Firstly, we did not receive the paper on time. The service delivered it 4 hours later. Secondly, the essay was incorrectly formatted. We specified the APA format, but the paper was made in the MLA format. This shows that company employees are not attentive and not responsible.
The essay text was quite usual. We did not see the writer’s outstanding thoughts or ideas. Moreover, the paper was only 75% unique. This means that the author uses ready-made templates from the service database. Altogether, we were very dissatisfied with the quality of the writing assistance provided.
The service promises that support consultants constantly answer customer questions. However, we had to wait more than an hour for a specialist to connect to the dialogue. As for the consultation, we were unsatisfied with its quality. The support specialist apologized a lot and used ready-made scripts.
Honestly, even after 2 hours of correspondence, we did not receive any help. The only good advice a consultant gave us was to find a section with frequently asked questions. To do this, you need to scroll the landing page to the end.
The prices of TrustMyPaper writing services are middle. However, we encountered some type of fraud. When we were making an order, there was a price of 33$ for a 2-page essay. Once we switched to the payment process, we had to pay 48$. That is disgusting because you cannot be sure what the real price is.
As for the discount, you can get 17% off the price for the first order. That is a great option because you can get familiarized with the service without paying a fortune. However, there is no opportunity to get a discount if you are a regular customer, which is unfair.
The money-back-guarantee of the TrustMyPaper service is a mess. We could not apply for a refund because it turned out it was too late. Keep in mind that you should learn all the policies of the service before using it.
Cooperation with the TrustMyPaper service did not meet our expectations. The site is slow, and it may stop right in the payment process. The quality of writing services is much lower than the price, and the writers of the company are not responsible for their mistakes. Also, the refund policy is very complicated, so you are unlikely to be able to demand money back.
We do not recommend using TrustMyPaper service. However, let's take a look at customer reviews.
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